Licenses and Disclosures
US Licenses
OwlTing USA, Inc. (NMLS ID #2324336 https://www.nmlsconsumeraccess.org/) is licensed in the following US jurisdictions:
Alabama
Alabama - SC Money Transmitter License, 915
Alabama Securities Commission
Alaska
Alaska Money Transmitter License, AKMT-016607
Alaska Division of Banking and Securities
If your issue is unresolved by OwlTing, 1-800-856-0182, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here. Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
Arizona
Arizona Money Transmitter License, 1039637
Arizona Department of Insurance and Financial Institutions
If you have questions or a complaint, please first contact OwlTing at 1-800-856-0182. After first contacting OwlTing, if you still have an unresolved question or complaint regarding the company's regulated activity, please direct your complaint to: https://difi.az.gov/complaint
Toll-free: (800) 544-0708
Arkansas
Arkansas Money Transmitter, 128466
Arkansas Securities Department
If you have questions or a complaint, please first contact OwlTing at 1-800-856-0182.
If you still have an unresolved complaint regarding OwlTing's money transmission activity, you may file the completed complaint form by e-mailing to ASDInfo@securities.arkansas.gov or by mailing at: 1 COMMERCE WAY, SUITE 402 LITTLE ROCK, ARKANSAS 72202 TELEPHONE: (501) 324-9260 FACSIMILE: (501) 324-9268
Delaware
Delaware Check Seller, Money Transmitter License, 038908
Delaware Office of the State Bank Commissioner
District of Columbia
District of Columbia Money Transmitter License, MTR2324336
District of Columbia Department of Insurance, Securities and Banking
If you have questions or a complaint, please first contact OwlTing at 1-800-856-0182. If you still have an unresolved question or complaint regarding the OwlTing’s money transmission activity, please direct your complaint to:
District of Columbia Department of Insurance, Securities and Banking 1050 First St., NE, Suite 801 Washington, DC 20002 Phone: (202) 727-8000 Fax: (202) 354-1085 E-mail: disbcomplaints@dc.gov
Consumer Complaint Form Mail-in Version
Florida
Florida Money Transmitter License, FT230000439
Florida Office of Financial Regulation
If you have questions or a complaint, please first contact OwlTing at 1-800-856-0182. If you still have an unresolved question or complaint regarding the OwlTing’s money transmission activity, please direct your complaint to: Florida Office of Financial Regulation Division of Finance
Toll-Free Number: 1-800-848-3792
Georgia
Georgia Money Transmitter, 2324336
Georgia Department of Banking and Finance
If you have a complaint, please first contact OwlTing at 1-800-856-0182.
If you still have an unresolved complaint regarding OwlTing's money transmission activity, you may file it by contacting the Georgia Department of Banking and Finance - Consumer Resources: https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint
Idaho
Idaho Money Transmitter, MTL-0337
Idaho Department of Finance Securities Bureau
Illinois
Illinois Money Transmitter License, MT.0000461
Illinois Department of Financial and Professional Regulation
If you have a complaint, please first contact OwlTing at 1-800-856-0182.
For complaints directly to the Illinois Division of Financial Institutions, please send correspondence to:
Illinois Division of Financial Institutions
320 West Washington Street, 3rd Floor
Springfield, IL 62786
Toll-Free Number: 1-888-473-4858
Iowa
Iowa Money Services License, 2022-0171
Iowa Division of Banking - Finance Bureau
Louisiana
Louisiana Sale of Checks and Money Transmissions
Louisiana Office of Financial Institutions
Please note the money transmitter license issued to OwlTing USA, Inc. by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency.
Maine
Maine Money Transmitter License
Maine Department of Professional & Financial Regulation Bureau of Financial Institutions
Maryland
Maryland Money Transmitter License, 2324336
Maryland Commissioner of Financial Regulation
If you have a complaint, please first contact OwlTing at 1-800-848-3792.
If you still have an unresolved complaint regarding OwlTing's money transmission activity, you may file it by contacting the Maryland Department of Labor.
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding OwlTing USA, Inc. [License No. 2324336 and NMLS ID: 2324336] by contacting the Commissioner's office at: 1100 North Eutaw Street, Suite 611 Baltimore, MD 21201, or (888) 784-0136. Additional information about OwlTing may be obtained at www.nmlsconsumeraccess.org
Michigan
Michigan Money Transmitter License, MT 0024690
Michigan Department of Insurance and Financial Services
Minnesota
Minnesota Money Transmitter License, MT/2324336
Minnesota Department of Commerce
If you have a complaint, or wish to report fraud or suspected fraud, please first contact OwlTing at 1-800-848-3792. If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Minnesota Department of Commerce.
To make a complaint, please make a call contacting the following:
Minnesota Department of Commerce
85 8th Place East, Suite 208
Saint Paul, MN 55101
(Local) 651-539-1500
(Complaints) 651-539-1600
Mississippi
Mississippi Money Transmitter License, MN-MT-2324336
Mississippi Department of Banking and Consumer Finance
The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting OwlTing at 1-800-848-3792 to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding OwlTing’s money transmission activity, you may file you complain online at https://dbcf.ms.gov/complaint-form/
Missouri
Missouri Sale of Checks and Money Transmitter License, MO-23-9327
Missouri Division of Finance
Montana
No license is currently required under State law.
Nebraska
Nebraska Money Transmitter License
Nebraska Department of Banking & Finance Financial Institutions
New Hampshire
New Hampshire Money Transmitter License, 24869-MT
New Hampshire Banking Department
North Dakota
North Dakota Money Transmitter License, MT104161
North Dakota Department of Financial Institutions
Oklahoma
Oklahoma - DOB Money Transmission License
Oklahoma State Banking Department
Oregon
Oregon Money Transmitter License
Oregon Department of Consumer and Business Services
South Carolina
South Carolina-AG Money Transmitter License
South Carolina Office of the Attorney General
South Dakota
South Dakota Money Transmitter License, 2324336.MT
South Dakota Department of Labor Regulation & Regulation Division of Banking
South Dakota customers can contact the division with questions or complaints about the licensee's money transmission services. South Dakota Division of Banking (605) 773-3421
Tennessee
Tennessee Money Transmitter License, 2324336
Tennessee Department of Financial Institutions
For Tennessee Residents Only
Please note that this license and the required surety bond do not cover the transmission of virtual currency. OwlTing is licensed by the Tennessee Department of Financial Institutions as a money transmitter. The Tennessee Department of Financial Institutions does not regulate virtual currency.
Utah
Utah-DFI Money Transmitter License
Utah Department of Financial Institutions
Vermont
Vermont Money Transmitter, MT-2324336
Vermont Department of Financial Regulation
Virginia
Virginia Money Order Seller and Money Transmitter License, MO-453
Virginia Bureau of Financial Institutions
OwlTing is licensed by the Virginia State Corporation Commission as a money transmitter, but such license does not cover the transmission of virtual currency (Bitcoin).
West Virginia
West Virginia Money Transmitter License, WVMT-2324336
West Virginia Division of Financial Institutions
Wyoming
Wyoming Money Transmitter License, MT-7368
Wyoming Division of Banking
Non-US Licenses
Japan
Electronic Payment Service Operators License, No. 134
Financial Services Agency (金融庁)
3-2-1 Kasumigaseki Chiyoda-ku Tokyo, 100-8967 Japan
Poland
Virtual Asset Service Provider License, RDWW-1246
Polish Financial Supervision Authority (KNF)
ul. Piękna 20 00-549 Warszawa